Digital Operations Manager

ANS Dhivyam Jewells is looking for a technically skilled, organized and responsible professional to manage and maintain the company’s digital infrastructure and online platforms.

The candidate will be responsible for website maintenance, Meta advertising operations, domain and hosting management, digital account administration, and coordination with external developers and service providers.

We are looking for someone who is proactive, detail\-oriented, technically knowledgeable and capable of independently troubleshooting issues while ensuring the security and smooth functioning of our digital platforms.

Key Responsibilities

1\. Website Management \& Maintenance

\* Monitor and maintain the company website, ensuring smooth functionality and performance.

\* Update website content, product listings, banners and promotional information.

\* Coordinate with website developers for technical updates and troubleshooting.

\* Monitor website speed, uptime, SSL certificates and security.

\* Maintain website backups and coordinate software updates.

2\. Meta Ads \& Digital Advertising

\* Manage and monitor advertising campaigns on Facebook and Instagram through Meta Ads Manager.

\* Track advertising expenditure, campaign performance and billing.

\* Maintain advertising invoices and payment records in coordination with the accounts department.

\* Monitor campaign results, leads, inquiries and advertising effectiveness.

\* Coordinate with the marketing and creative teams for campaign execution.

3\. Domain, Hosting \& Digital Infrastructure

\* Manage domain registrations, hosting accounts, SSL certificates and renewal schedules.

\* Monitor hosting services, storage, server performance and website availability.

\* Maintain records of subscriptions, service providers, renewal dates and associated costs.

\* Coordinate with hosting providers and technical support teams to resolve issues.

\* Ensure uninterrupted operation of company websites and digital services.

4\. Password \& Digital Account Administration

\* Maintain a secure, organized inventory of company digital accounts and platforms.

\* Administer access permissions for websites, hosting, domain registrars, Meta Business Manager, Google services and other digital tools.

\* Use an approved password manager to securely store and manage company credentials.

\* Enable two\-factor authentication and follow cybersecurity best practices.

\* Grant and revoke employee and vendor access based on management approval.

\* Ensure company ownership and administrative access are retained for all critical digital accounts.

5\. Mobile Application \& Technical Coordination

\* Coordinate with external developers responsible for the company’s mobile application.

\* Monitor app\-related technical issues, updates and maintenance requirements.

\* Assist with Google Play Console and Apple Developer account administration.

\* Maintain records of app\-related subscriptions, technical services and renewal schedules.

6\. Reporting \& Documentation

\* Prepare periodic reports on website performance, advertising expenditure and technical issues.

\* Maintain an updated register of digital assets, service providers, subscriptions and renewal dates.

\* Document technical issues, resolutions and pending tasks.

\* Report to the Head of Digital Business and coordinate with the accounts department when required.

Required Skills

\* Experience in website administration and content management.

\* Working knowledge of Meta Ads Manager and Meta Business Suite.

\* Understanding of domain management, DNS, hosting, SSL and website backups.

\* Familiarity with Google Analytics, Google Search Console and related tools.

\* Knowledge of password managers, two\-factor authentication and digital account security.

\* Strong Microsoft Excel or Google Sheets skills.

\* Ability to troubleshoot technical problems and coordinate with external developers.

\* Good organizational skills, attention to detail and independent problem\-solving ability.

Qualifications

\* Bachelor’s degree in Computer Science, Information Technology, Digital Marketing or a related field preferred.

\* 2–5 years of relevant experience in website administration, digital operations or technical support.

\* Previous experience managing company websites, advertising accounts and hosting platforms is an advantage.

\* Experience with Hostinger, WordPress, Meta Business Manager or similar platforms is preferred.

Ideal Candidate

We are looking for someone who takes ownership of digital systems, maintains accurate records, anticipates technical issues and ensures that company platforms remain secure, organized and operational.

Salary: Based on experience and technical capabilities.

Pay: ₹25,000\.00 \- ₹30,000\.00 per month

Work Location: In person