Head of Digital Operations & Stratergy

ANS Dhivyam Jewells is seeking an experienced and commercially minded Head of Digital Operations \& Strategy to lead its expanding digital division.

The selected candidate will oversee digital advertising, financial tracking, website and mobile application operations, customer savings schemes, social media management, online sales conversion and departmental coordination.

This is a leadership position requiring strong critical thinking, financial discipline, operational accountability and independent decision\-making.

Key Responsibilities

\* Lead and manage daily digital operations, including website, mobile app and social media platforms.

\* Supervise Meta and Google advertising campaigns, budgets and performance.

\* Track digital advertising payments, invoices and expenditure, coordinating with the accounts department for reconciliation.

\* Oversee the operational administration of digital customer savings schemes, including payment tracking, reporting and issue resolution.

\* Coordinate with developers, marketing agencies, designers and internal departments.

\* Monitor website and application performance, customer experience and technical issues.

\* Plan digital marketing activities, promotional campaigns and customer engagement initiatives.

\* Establish internal processes, reporting systems and operational controls.

\* Prepare management reports covering financial expenditure, campaign performance and departmental progress.

\* Lead and develop the digital team as the business expands.

Required Skills

\* Strong analytical thinking and problem\-solving ability.

\* Financial awareness, budget management and attention to detail.

\* Experience in digital operations, digital marketing or e\-commerce management.

\* Familiarity with Meta Ads Manager, Google Ads, website administration and digital analytics.

\* Excellent communication, organizational and leadership skills.

\* Ability to manage multiple projects, coordinate teams and make independent decisions.

\* High standards of integrity, accountability and professionalism.

Qualifications

\* Bachelor’s degree in Business, Commerce, Marketing, IT or a related field.

\* MBA preferred but not mandatory.

\* Minimum 5 years of relevant experience preferred.

\* Previous team management or budget oversight experience is an advantage.

\* Retail, jewellery or customer\-facing digital business experience is desirable.

What We Offer

An opportunity to build and lead the digital operations division of an established jewellery retail business, work closely with senior management and contribute directly to the company’s digital growth.

Work Location: Salem, Tamil Nadu

Employment: Full\-time, Permanent

Compensation: Based on qualifications, experience and demonstrated capabilities.

Pay: ₹600,000\.00 \- ₹800,000\.00 per year

Benefits

• Food provided
• Life insurance
• Provident Fund

Work Location: In person