Director - Non Financial Risk

• *Hiring: Director Non\-Financial Risk Management**

• *Location:** Chennai

• *Experience:** 15\+ years

• *Industry:** Banking / Financial Services

• *About the Role**

We are looking for an experienced risk management leader to head the Non\-Financial Risk (NFR) service delivery function for a leading global banking organisation. The role involves overseeing risk\-related operations, strengthening governance and controls, and ensuring consistent, high\-quality delivery to global stakeholders.

The ideal candidate will bring strong expertise in operational risk, risk and control frameworks, regulatory governance, and leading large teams in a global banking or financial services environment.

• *Key Responsibilities**

• Lead the delivery of non\-financial risk services for multiple international regions, ensuring quality, accuracy, timeliness and adherence to established standards.
• Oversee activities relating to Risk \& Control Self\-Assessment (RCSA), Key Risk Indicators (KRIs), operational risk events, issue management and control testing.
• Drive risk reporting, governance reviews, management dashboards, audit support and regulatory information requests.
• Establish robust quality assurance mechanisms, review processes, performance metrics and escalation procedures.
• Analyse risk trends, recurring control weaknesses and emerging issues, ensuring appropriate follow\-up and timely escalation.
• Work closely with global risk leaders, business teams, audit, compliance, technology and operations stakeholders.
• Build and develop high\-performing teams, with clear accountability, effective resource planning and strong succession coverage.
• Lead initiatives to improve processes, standardise workflows, strengthen controls and increase automation.
• Support the expansion and transformation of risk services delivered through the India\-based Global Capability Centre (GCC).
• Ensure appropriate documentation, data integrity, access controls and audit readiness across service delivery activities.

• *Desired Candidate Profile**

• 12\+ years of experience in risk management within banking or financial services, including significant leadership responsibility.
• Strong understanding of Non\-Financial Risk and Operational Risk frameworks, including RCSA, KRIs, risk events, issue management and control testing.
• Experience in risk governance, regulatory reporting, audit reviews and remediation activities.
• Demonstrated ability to lead teams in a global, matrixed organisation and manage senior stakeholder relationships.
• Experience in global service delivery, shared services or a GCC environment, preferably involving service transitions, scaling and operational transformation.
• Strong understanding of risk and control governance, quality assurance and the Three Lines of Defense model.
• Proven track record in process improvement, automation, data analysis and performance management.
• Excellent communication, analytical, decision\-making and people leadership skills.

• *Education**

A bachelor's degree in Finance, Risk Management, Accounting, Business Administration, Economics or a related discipline is required. A postgraduate qualification or relevant professional certification such as FRM, PRM, CIA, CPA, CISA or PMP would be an advantage.

• *Interested candidates** with strong banking risk management experience and a track record of leading global risk operations are encouraged to apply.