This Director, Technical Support Engineering-Slack position is with Salesforce, the world's #1 AI CRM. At Salesforce, human agents and AI collaborate to propel customer success in a culture where ambition meets action, technology meets trust, and innovation is a core practice. We are seeking visionary leaders passionate about harnessing AI to enhance business and societal outcomes, drive innovative solutions, and uphold Salesforce's values. Join us to advance your career at the forefront of workforce transformation in the agentic era, with Agentforce shaping the future of AI. The role falls under Customer Success, requiring technical leadership to support Slack's engineering operations.