Domestic BPO Hiring || Noida

We are looking for enthusiastic and customer\-focused Customer Support Executives to join our Domestic BPO team. The candidate will be responsible for handling inbound and/or outbound calls, resolving customer queries, providing product/service information, and ensuring a positive customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer inquiries, complaints, and service requests.
• Provide accurate information about products, services, and company policies.
• Maintain detailed records of customer interactions in CRM systems.
• Meet daily, weekly, and monthly performance targets.
• Follow communication scripts and quality standards.
• Escalate complex issues to the relevant departments when required.
• Ensure customer satisfaction through timely and effective support.