E-Commerce Account Manager

• *Job Summary**

We are looking for an experienced **E\-Commerce Account Manager** to manage and grow our key marketplace accounts. The ideal candidate will be responsible for driving revenue growth, managing online platforms, executing promotional campaigns, and building strong relationships with marketplace partners.

• *Roles \& Responsibilities**

• Manage assigned brand accounts across marketplaces like Amazon, Flipkart, Myntra, Ajio, Nykaa, etc.
• Act as the main coordination point between clients, marketplace teams, and internal YCE teams.
• Monitor daily sales, orders, inventory, pricing, listings, and account health.
• Coordinate catalog updates, listing corrections, image changes, A\+ content, brand stores, and keyword optimization.
• Track product visibility, suppressed listings, out\-of\-stock styles, pricing issues, and marketplace errors.
• Review weekly/monthly performance reports, including GMV, orders, conversion, traffic, ads, and inventory.
• Identify best\-selling and underperforming SKUs and suggest growth actions.
• Coordinate with ads teams for focus SKUs, ad inputs, spends, ROAS, and visibility campaigns.
• Raise and follow up on marketplace tickets related to listings, payments, returns, pricing, and account health.
• Work closely with listing, ads, design, content, warehouse, and accounts teams to ensure timely execution.
• Maintain trackers for pending tasks, catalog status, ad inputs, inventory issues, and marketplace escalations.
• Share structured updates, reports, action plans, and next steps with clients and internal managers.

• *Requirements**

• Minimum 2\+ years of experience in E\-commerce / Marketplace Account Management.
• Strong knowledge of Amazon Seller/Vendor Central and other marketplaces.
• Proficiency in MS Excel and data analysis.
• Understanding of digital advertising (Amazon Ads, Flipkart Ads).
• Strong negotiation and communication skills.
• Ability to work independently in a hybrid work environment.

• *Preferred Qualifications**

• Bachelor’s degree in Business, Marketing, or related field.

• *Benefits**

• Flexible hybrid working model.
• Health insurance.
• Career growth opportunities.

Job Type: Full\-time

Pay: ₹25,000\.00 \- ₹40,000\.00 per month

Benefits

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person