English Customer Support Executive

We are seeking highly motivated International Customer Support Executives for our non\-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms.

• *Key Responsibilities:**

Handle customer inquiries via email and chat, ensuring quick and accurate responses.

Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience.

Document all interactions in the CRM system, escalating issues when needed.

Meet performance metrics including response time and customer satisfaction.

• *Skills \& Qualifications:**

Excellent written communication in English with strong grammar.

Experience in customer service or non\-voice processes is a plus.

Proactive problem\-solving skills with a focus on customer satisfaction.

Ability to multi\-task and meet deadlines in a fast\-paced environment.

Proficiency in CRM systems, email, and chat tools.

• *Why Join Us?**

Competitive salary: ₹30000 to ₹36000 per month.

Work in a dynamic, global environment with international clients.

Career growth opportunities and comprehensive training.

Collaborative work culture focused on employee well\-being.

If you are passionate about customer service and eager to grow in an international BPO setting, apply now!

Pay: ₹30,000\.00 \- ₹36,000\.00 per month

Benefits

• Commuter assistance
• Paid time off
• Provident Fund

Language

• English (Required)

Work Location: In person