Enterprise Sales Manager

Role Overview

Sarv.com is seeking a results\-driven Enterprise Sales Manager to accelerate growth in the

North India region. This role focuses on acquiring large enterprise clients and driving

adoption of cloud\-based contact center (CCaaS) and communication solutions across

industries such as BFSI, eCommerce, logistics, healthcare, and fintech.

Key Responsibilities

1\. Enterprise Sales \& Hunting

· Identify and acquire new enterprise customers in Gurgaon, Delhi NCR, and North

India

· Build and manage a strong sales pipeline through prospecting, networking, and

referrals

· Own the complete sales cycle: lead generation → product demo → proposal →

negotiation → closure

2\. Solution Selling – CCaaS \& CX Platforms

· Sell and position Sarv.com’s offerings

o Cloud Contact Center (CCaaS)

o IVR \& Intelligent Call Routing

o Predictive Dialer \& Outbound Automation

o AI Voice Bots \& Chatbots

o Omnichannel Communication (Voice, WhatsApp, Email, Chat)

o CRM \& API Integrations

· Understand customer pain points and propose tailored CX transformation solutions

3\. Enterprise Stakeholder Management

· Engage with CXOs, Heads of Customer Experience, IT Leaders, and Operations

Heads

· Act as a strategic advisor for digital transformation and customer engagement

initiatives

4\. Account Management \& Revenue Growth

· Manage and grow key enterprise accounts

· Drive upsell and cross\-sell opportunities across product suite

· Ensure long\-term client relationships and retention

5\. Cross\-functional Collaboration

· Work closely with pre\-sales, product, marketing, and customer success teams

· Provide market feedback to enhance product offerings

Key Requirements

Experience

· 5–10 years of B2B enterprise sales experience

· Proven experience in selling SaaS, CCaaS, CPaaS, Telecom, or CX solutions

· Experience in North India enterprise market preferred

Skills

· Strong consultative and solution\-selling approach

· Deep understanding of contact center technologies and CX ecosystem

· Excellent negotiation and closing skills

· Strong presentation and communication abilities

Preferred Qualifications

· Existing relationships with enterprise clients in NCR region

· Experience working with industries like BFSI, eCommerce, or fintech

· Exposure to cloud communication platforms

KPIs / Success Metrics

· Enterprise revenue generation and target achievement

· New logo acquisition

· Pipeline creation and conversion rates

· Customer retention and account expansion

Why Join Sarv.com

· Fast\-growing player in the CCaaS and CPaaS space

· Opportunity to work with leading enterprise brands

· High ownership role with strong growth potential

· Collaborative and innovation\-driven culture

Pay: ₹1,200,000\.00 \- ₹1,500,000\.00 per year

Benefits

• Paid sick time
• Provident Fund

Work Location: In person