Role Overview
Sarv.com is seeking a results\-driven Enterprise Sales Manager to accelerate growth in the
North India region. This role focuses on acquiring large enterprise clients and driving
adoption of cloud\-based contact center (CCaaS) and communication solutions across
industries such as BFSI, eCommerce, logistics, healthcare, and fintech.
Key Responsibilities
1\. Enterprise Sales \& Hunting
· Identify and acquire new enterprise customers in Gurgaon, Delhi NCR, and North
India
· Build and manage a strong sales pipeline through prospecting, networking, and
referrals
· Own the complete sales cycle: lead generation → product demo → proposal →
negotiation → closure
2\. Solution Selling – CCaaS \& CX Platforms
o Cloud Contact Center (CCaaS)
o IVR \& Intelligent Call Routing
o Predictive Dialer \& Outbound Automation
o AI Voice Bots \& Chatbots
o Omnichannel Communication (Voice, WhatsApp, Email, Chat)
o CRM \& API Integrations
· Understand customer pain points and propose tailored CX transformation solutions
3\. Enterprise Stakeholder Management
· Engage with CXOs, Heads of Customer Experience, IT Leaders, and Operations
Heads
· Act as a strategic advisor for digital transformation and customer engagement
initiatives
4\. Account Management \& Revenue Growth
· Manage and grow key enterprise accounts
· Drive upsell and cross\-sell opportunities across product suite
· Ensure long\-term client relationships and retention
5\. Cross\-functional Collaboration
· Work closely with pre\-sales, product, marketing, and customer success teams
· Provide market feedback to enhance product offerings
Key Requirements
Experience
· 5–10 years of B2B enterprise sales experience
· Proven experience in selling SaaS, CCaaS, CPaaS, Telecom, or CX solutions
· Experience in North India enterprise market preferred
Skills
· Strong consultative and solution\-selling approach
· Deep understanding of contact center technologies and CX ecosystem
· Excellent negotiation and closing skills
· Strong presentation and communication abilities
Preferred Qualifications
· Existing relationships with enterprise clients in NCR region
· Experience working with industries like BFSI, eCommerce, or fintech
· Exposure to cloud communication platforms
KPIs / Success Metrics
· Enterprise revenue generation and target achievement
· New logo acquisition
· Pipeline creation and conversion rates
· Customer retention and account expansion
Why Join Sarv.com
· Fast\-growing player in the CCaaS and CPaaS space
· Opportunity to work with leading enterprise brands
· High ownership role with strong growth potential
· Collaborative and innovation\-driven culture
Pay: ₹1,200,000\.00 \- ₹1,500,000\.00 per year
Work Location: In person
Enterprise Sales Manager
Innvocon Learning Solutions · Faridabad
Enterprise Sales Manager
Innvocon Learning Solutions · Noida
Enterprise Sales Manager
Innvocon Learning Solutions · Gurgaon