EUC Desktop Admin

• *Key Responsibilities:**

• Provide L2/L3 support for desktop, laptop, and end\-user issues
• Install, configure, and troubleshoot Windows OS, MS Office, and standard applications
• Manage user accounts, access, and permissions (Active Directory, O365\)
• Handle hardware issues for desktops, laptops, printers, and peripherals
• Perform OS imaging, patching, and upgrades
• Support remote users and VPN connectivity
• Coordinate with vendors for hardware support and replacements
• Maintain documentation and follow ITIL processes
• *Location**

NCR