EV Sales Executive

Showroom Opening Activities

• Report to the showroom on time.
• Check showroom cleanliness and EV display arrangements.
• Ensure all TVS electric scooters are clean and properly displayed.
• Check battery charge levels of display and test ride vehicles.
• Check charging cables and charging equipment.
• Ensure EV price lists and promotional materials are updated.
• Attend the morning meeting with the Sales Manager.
• Understand daily and monthly EV sales targets.

2\. Customer Handling

• Welcome every walk\-in customer politely.
• Understand customer travel requirements and daily usage.
• Ask about daily travel distance and charging facilities at home.
• Understand the customer's budget.
• Explain the benefits of electric scooters.
• Recommend suitable TVS EV models and variants.
• Explain the difference between electric scooters and petrol scooters.
• Explain the total on\-road price and available offers.

3\. EV Product Knowledge

A TVS EV Sales Executive must have good knowledge of

• Battery capacity (kWh).
• Certified and practical riding range.
• Charging time.
• Battery warranty.
• Motor performance.
• Top speed and riding modes.
• Regenerative braking.
• Smart connectivity features.
• Digital instrument cluster.
• Mobile application features.
• Portable and home charging options.
• Vehicle maintenance requirements.

Important: Always explain the officially specified range, charging time and warranty applicable to the particular model and variant. Do not promise the same range in every riding condition.

4\. EV Customer Demonstration

• Explain the electric scooter's features.
• Demonstrate the digital dashboard.
• Explain Eco and Power riding modes, where available.
• Demonstrate reverse and regenerative braking features, where available.
• Explain the charging port and charging procedure.
• Explain how to monitor battery percentage and estimated range.
• Demonstrate mobile connectivity and smart features.
• Explain basic EV safety and maintenance.

5\. Test Ride Management

• Encourage customers to take an EV test ride.
• Explain vehicle starting and operating procedures.
• Check test ride vehicle battery percentage.
• Ensure the scooter is ready for the test ride.
• Verify the customer's driving licence and follow safety procedures.
• Explain acceleration, braking and riding comfort.
• Collect customer feedback after the test ride.
• Follow up with interested customers.

6\. EV Charging Awareness

• Explain home charging requirements.
• Explain charging time and electricity consumption.
• Guide customers about suitable charging arrangements.
• Explain available public charging options.
• Explain charging precautions.
• Help customers understand the estimated running cost compared with petrol scooters.
• Clarify charging\-related questions without making unsupported claims.

7\. Lead Generation and Customer Follow\-up

• Handle walk\-in, telephone and online enquiries.
• Generate new EV sales enquiries.
• Enter customer details into CRM.
• Identify customers interested in switching from petrol to electric scooters.
• Follow up with customers after demonstrations.
• Contact customers who have completed test rides.
• Explain offers and finance options.
• Convert enquiries into bookings.

8\. Booking, Finance and Documentation

• Explain the complete on\-road price.
• Explain available EV finance schemes.
• Coordinate with banks and finance companies.
• Explain applicable government incentives only after verifying current eligibility.
• Collect booking amounts as per dealership policy.
• Complete customer booking forms.
• Coordinate insurance and registration.
• Follow up on loan approvals.
• Confirm vehicle availability and delivery dates.

9\. EV Vehicle Delivery

• Check battery charge before delivery.
• Inspect the vehicle condition.
• Check charger and accessories.
• Explain battery charging procedures.
• Demonstrate dashboard and riding modes.
• Explain warranty terms.
• Explain vehicle care and maintenance.
• Explain the service schedule.
• Hand over vehicle documents and keys.
• Collect customer feedback.

Pay: ₹17,000\.00 \- ₹20,000\.00 per month

Benefits

• Commuter assistance
• Paid time off

Work Location: In person