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Sales Manager

YUVA TVSKL, IN20h ago
Full-timevia indeed

Job Description

Morning Activities

  • Open the showroom and ensure it is ready for business.
  • Conduct a daily meeting with the sales executives.
  • Review yesterday's sales performance and pending enquiries.
  • Set daily sales targets for each sales executive.
  • Check vehicle stock availability and display arrangements.
  • Review test ride vehicle condition and availability.
  • Assign leads and customer follow\-ups to sales executives.

2\. Sales Team Management

  • Supervise and motivate the sales team.
  • Monitor individual sales executive performance.
  • Ensure every salesperson follows the proper sales process.
  • Train staff about new TVS models, features, pricing and offers.
  • Monitor customer handling and communication skills.
  • Conduct regular performance reviews.
  • Help sales executives close difficult sales deals.

3\. Customer Handling

  • Welcome important customers and handle escalations.
  • Understand customer requirements and recommend suitable TVS models.
  • Ensure proper product demonstrations and test rides.
  • Explain vehicle features, mileage, price, finance and exchange offers.
  • Handle customer complaints professionally.
  • Ensure customers receive proper delivery assistance.
  • Maintain good customer relationships.

4\. Sales Target Achievement

  • Achieve monthly, weekly and daily sales targets.
  • Monitor retail and booking performance.
  • Track model\-wise sales performance.
  • Focus on popular models and slow\-moving stock.
  • Encourage finance, exchange and insurance sales.
  • Follow up with hot leads to convert them into bookings.
  • Monitor cancellation rates and improve conversion ratios.

5\. Lead Management and Follow\-up

  • Check daily enquiries from walk\-in customers, phone calls and online platforms.
  • Ensure all leads are entered into the CRM system.
  • Monitor follow\-ups by sales executives.
  • Track pending bookings and undecided customers.
  • Contact customers who have not completed their purchase.
  • Generate new leads through referrals and local marketing activities.

6\. Stock and Inventory Management

  • Check daily vehicle stock availability.
  • Coordinate with the stockyard and dealership management.
  • Monitor model\-wise and colour\-wise stock.
  • Identify fast\-moving and slow\-moving vehicles.
  • Coordinate vehicle allocation for customer bookings.
  • Ensure timely vehicle invoicing and delivery.
  • Avoid unnecessary booking delays.

7\. Finance, Insurance and Documentation

  • Coordinate with finance companies and banks.
  • Monitor loan approval and rejection status.
  • Ensure proper customer documentation.
  • Check insurance and registration processes.
  • Coordinate with the RTO team.
  • Ensure timely delivery of vehicles.
  • Resolve documentation\-related issues.

8\. Showroom Operations

  • Maintain showroom cleanliness and discipline.
  • Ensure all TVS vehicles are properly displayed.
  • Check price boards, promotional banners and accessories.
  • Ensure customer waiting areas are maintained.
  • Monitor staff attendance and punctuality.
  • Maintain professional showroom standards.

Pay: ₹25,000\.00 \- ₹30,000\.00 per month

Benefits

  • Commuter assistance
  • Paid time off

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Kochi
Posted
20h ago
Source
Indeed