About the Role
We are looking for a structured, hands\-on **Business Operations Lead** to manage daily operations across procurement, production, inventory, delivery, and event execution. The role requires strong coordination, clear process thinking, and the ability to run seamless day\-to\- day operations in a fast\-paced, creative environment.
Key Responsibilities
· Source flowers and materials daily; manage vendors and negotiate pricing.
· Ensure consistent quality and track wastage.
Inventory \& Production Oversight
· Manage stock levels and production planning.
· Coordinate with florists to ensure timely completion of orders.
Order Fulfilment \& Delivery
· Oversee bouquet, subscription, and event deliveries.
· Manage delivery partners/riders and resolve delivery issues.
Operations \& Process Improvement
· Build/streamline SOPs for procurement, production, packing, and delivery.
· Track operational KPIs and drive efficiency improvements.
Event Support
· Coordinate resources, materials, and timelines for weddings, corporate events, and décor projects.
· Support smooth on\-ground execution.
Team Management
· Lead florists, packers, and operations staff; manage daily schedules and workflow.
· Train team members on operational standards.
Customer Experience
· Support resolution of order issues and maintain service quality.
· Coordinate closely with customer\-service and design teams.
Pay: ₹700,000\.00 \- ₹900,000\.00 per year
Work Location: In person
Event Operations Manager
Staffing Arrow · MH, IN
Event Operations Manager
Staffing Arrow · Navi Mumbai
Event Operations Manager
Staffing Arrow · Mumbai