Run critical payments foreign exchange operations during Europe hours and help keep global markets moving. In this senior leadership role based in Mumbai, you will strengthen day\-to\-day execution, lead incident response, and ensure clear, timely escalation. You will partner across Asia and Europe to deliver consistent service outcomes and measurable operational resilience. You will also drive major change initiatives, including same\-day currency settlement and currency migration and insourcing delivery.
Job summary
As an Executive Director in Payments Foreign Exchange Operations, you will provide senior leadership for operations coverage during European working hours from Mumbai, ensuring resilient execution, effective incident management, and strong stakeholder outcomes. You will work with partners across Operations, Product, Technology, Front Office, and Controls to manage risk, resolve issues quickly, and continuously improve service quality. You will also help shape our operating model and lead key delivery workstreams, including same\-day currency settlement and currency migration and insourcing. In addition, you will serve as an Information Owner for designated foreign exchange applications, governing access and associated controls.
Job responsibilities* Lead payments foreign exchange operations activities during European working hours to ensure accurate, timely, and controlled processing
Required qualifications, capabilities, and skills* 15 years of experience in payments operations and/or foreign exchange operations, including settlement processing and exception management
Preferred qualifications, capabilities, and skills* Experience supporting same\-day currency settlement or similar settlement model enhancements
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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