EXL Service seeks an Executive to deliver high-quality customer service by addressing client customer queries related to funding transactions. The role involves providing inbound phone support across various product lines, initiating actions for claims status inquiries, and communicating updates to relevant departments. You will ensure accurate and timely resolution while maintaining service quality in account administration. As part of the funding department team, you will contribute to continuous process improvement initiatives. Additional responsibilities may be assigned based on evolving client or business needs. This position demands strong attention to detail, effective communication skills, and the ability to adapt to changing requirements in a dynamic customer service environment.