Executive IT

• *Experience:** 1 years of hands\-on experience in IT Support, Desktop Support, or Helpdesk.

• *Key Responsibilities:**

• Provide end\-user technical support for laptops, desktops, printers, scanners, and other IT peripherals.
• Install, configure, troubleshoot, and maintain Windows 10/11 operating systems.
• Configure and support Microsoft 365 applications, including Outlook.
• Troubleshoot hardware and software issues and ensure timely resolution of user tickets.
• Provide basic network troubleshooting (LAN, Wi\-Fi, TCP/IP, VPN connectivity).
• Manage IT assets, maintain inventory records, and assist with asset allocation and recovery.
• Support onboarding and offboarding activities, including system setup and user account configuration.
• Provide first\-level support for CCTV systems, biometric attendance devices, meeting room equipment, and audio/video systems.
• Maintain IT documentation, service reports, and standard operating procedures.
• Ensure adherence to IT security policies and best practices.

• *Required Skills:**

• Good knowledge of Windows 10/11 installation, configuration, and troubleshooting.
• Experience in desktop/laptop hardware diagnostics and troubleshooting.
• Printer installation, configuration, and troubleshooting.
• Basic networking knowledge (LAN, Wi\-Fi, TCP/IP, DNS, DHCP).
• Hands\-on experience with Microsoft 365 and Outlook support.
• Knowledge of IT asset management and inventory processes.
• Basic understanding of CCTV systems and biometric devices.
• Strong communication, troubleshooting, and customer service skills.
• Ability to prioritize multiple support requests and work effectively under pressure.

• *Shift Requirement:**

• Candidate should be flexible to work in rotational shifts based on business requirements.
• Should be available to work on Saturdays, Sundays, and public holidays as per the approved shift roster.
• Must be willing to provide on\-site support during business\-critical activities, company events, and emergency situations whenever required.

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person