As an Executive IT Support professional, you will be responsible for the comprehensive management and maintenance of the organization's IT infrastructure, hardware assets, network systems, and enterprise applications. Your core duties include acting as the primary IT service desk contact for prompt troubleshooting to minimize departmental downtime, and managing the full lifecycle of hardware assets like PCs, laptops, printers, and scanners. Furthermore, you will handle server administration, ensure network stability, and support the implementation and upkeep of critical business applications, including SAP and HRMS platforms, to guarantee smooth and reliable IT operations.