Experience Manager Corporate

• *JOB DESCRIPTION**

• *Corporate Experience Manager (Only Hotel \& Resort Sales)**

• *Company:** Pandav Hotels
• *Department:** Sales \-Corporate Experiences
• *Location:** Bhopal, Madhya Pradesh
• *Designation:** Corporate Experience Manager
• *Experience:** 10–15 Years
• *Qualification:** Graduate / Degree or Diploma in Hotel Management
• *Salary Range:** ₹40,000 – ₹60,000 per month (depending on experience and suitability)
• *Reporting To:** Management / Senior Leadership

• *1\. Job Purpose**

To develop, manage, and strengthen corporate relationships and business partnerships for Pandav Hotels \& Resorts. The Corporate Experience Manager will be responsible for generating corporate business, developing customised hospitality and experiential packages, managing key accounts, and driving revenue through corporate tie\-ups, meetings, conferences, offsites, and experiential stays across the company's properties.

• *2\. Key Roles \& Responsibilities**

• *A. Corporate Sales \& Business Development**

• Identify and develop new corporate business opportunities across Bhopal and other key markets.
• Build and maintain relationships with corporate clients, MNCs, PSUs, institutions, and business organisations.
• Generate leads and convert them into confirmed business opportunities.
• Develop corporate tie\-ups, annual contracts, and long\-term business associations.
• Achieve monthly and annual corporate sales and revenue targets.

• *B. Corporate Experiences \& Event Management**

• Develop customised corporate packages for meetings, conferences, leadership retreats, team\-building activities, and corporate offsites.
• Promote experiential hospitality offerings at Madhai and Pachmarhi properties.
• Coordinate with property operations teams to ensure seamless execution of corporate bookings and events.
• Understand client requirements and propose suitable hospitality and experience\-based solutions.
• Ensure high\-quality service delivery and client satisfaction.

• *C. Client Relationship Management**

• Manage key corporate accounts and maintain strong professional relationships.
• Conduct regular client meetings, presentations, and business visits.
• Ensure timely follow\-ups, feedback collection, and resolution of client concerns.
• Develop strategies for repeat business, client retention, and referrals.

• *D. Sales Planning \& Revenue Generation**

• Prepare corporate sales plans, budgets, and revenue forecasts.
• Identify potential industries, companies, and business segments.
• Monitor competitor activities, market trends, and corporate hospitality requirements.
• Negotiate commercial terms and close business deals in coordination with management.
• Track sales performance, conversion ratios, and revenue contribution.

• *E. Coordination \& Reporting**

• Coordinate with the Reservations, Operations, Finance, and Marketing teams.
• Maintain a corporate client database, sales pipeline, and business development tracker.
• Submit daily, weekly, and monthly sales performance reports.
• Ensure proper coordination from initial enquiry to final billing and post\-event feedback.

• *3\. Required Skills \& Competencies**

• Strong corporate sales and business development skills.
• Excellent communication, presentation, and negotiation abilities.
• Strong networking and relationship\-building capabilities.
• Knowledge of hospitality sales, corporate travel, MICE, and event management.
• Ability to develop customised client solutions and close business deals.
• Proficiency in MS Office, Excel, CRM tools, and sales reporting.
• Strong leadership, planning, and coordination skills.
• Target\-oriented approach with a focus on revenue generation.

• *4\. Desired Candidate Profile**

• 10–15 years of relevant experience in corporate sales, hospitality sales, business development, or corporate relationship management.
• Experience in Hotels, Resorts, Hospitality Groups, MICE, Travel \& Tourism, or Luxury Hospitality will be preferred.
• Proven track record of handling corporate accounts and generating business.
• Established corporate networking and client relationships in Bhopal and nearby markets will be an added advantage.
• Should be willing to travel for client meetings and business development activities.

• *5\. Key Performance Indicators (KPIs)**

• Achievement of monthly and annual corporate revenue targets.
• Number of new corporate accounts acquired.
• Revenue generated through corporate tie\-ups and partnerships.
• Conversion ratio of corporate enquiries into confirmed business.
• Repeat business and corporate client retention.
• Growth in MICE, corporate offsites, and experiential bookings.
• Client satisfaction and relationship management.
• Accuracy and timely submission of sales reports.

• *6\. Compensation**

• *Monthly Salary:** ₹40,000 – ₹60,000

Final compensation will be determined based on the candidate's experience, competencies, existing network, and interview performance.

Pay: ₹40,000\.00 \- ₹60,000\.00 per month

Work Location: In person