Front Desk Executive - Retail || Ethnic Wear

• *Profile: Front Desk Executive**

• *Location:** Chandani Chowk, Delhi

• *Experience:** 2\+ Years

• *Department:** Front Office / Administration

• *Employment Type:** Full\-Time

• *Key Responsibilities**

1\. Front Office Management

● Manage the day\-to\-day functioning of the reception/front\-office area.

● Maintain professional standards, discipline and workplace etiquette.

● Ensure the front desk remains organised and properly maintained.

● Coordinate with internal teams for smooth front\-office operations.

2\. Customer \& Visitor Handling

● Welcome and assist customers, retailers, boutique owners, vendors and visitors.

● Understand the purpose of each visit and connect visitors with the appropriate person or department.

● Ensure a smooth and professional experience throughout the visit.

● Handle customer and visitor queries politely and professionally.

3\. Management \& Office Coordination

● Coordinate with Sales, Administration, Accounts, Security and other departments when required.

● Provide front\-office assistance during management meetings and business visits.

● Support administrative activities as assigned by management.

4\. Records \& Reporting

● Maintain visitor, appointment, courier and front\-office records.

● Keep relevant registers and trackers updated.

● Prepare basic front\-office reports whenever required.

● Maintain accurate records of daily front\-office activities.

5\. Front Office Standards

● Ensure compliance with company policies and front\-office procedures.

● Maintain confidentiality of customer, management and business information.

● Identify routine operational issues and coordinate with the concerned team for resolution.

● Maintain a professional, well\-groomed and welcoming front\-office environment.

• *Required Skills \& Experience**

● Graduate in any discipline.

● 2\+ years of relevant experience in Front Office, Administration, Reception or a similar role.

● Experience in handling a busy customer\-facing office environment.

● Excellent verbal and written communication skills.

● Strong customer\-handling and interpersonal abilities.

● Good coordination and follow\-up skills.

● Proficiency in MS Office, Word and Excel.

● Strong organisational and problem\-solving abilities.

● Ability to work independently and manage multiple priorities.

● Professional appearance and positive attitude.

• *Preferred Profile**

● Experience dealing with retailers, customers, vendors and business associates will be an advantage.

● Candidates with experience in a customer\-facing business environment will be preferred.

● Should be mature, confident, well\-groomed and professionally presented.

● Strong sense of responsibility, discipline and ownership.

● Willingness to coordinate with multiple departments and support day\-to\-day office requirements.

Suitable candidates share your updated resume at **ashwani@grayindiagi.com**

Work Location: In person