Role Overview: We are seeking a highly professional and experienced Front Office Executive / Receptionist to be the face of our advanced physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties – it’s a blend of front desk management, customer engagement, and administrative responsibilities.
Key Responsibilities
- **Warmly Greet \& Welcome Visitors:** Create a positive and professional first impression.
- **Manage Phone Communications:** Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
- **Appointment Handling:** Schedule and manage appointments efficiently.
- **Cash Handling \& Invoicing:** Collect payments, issue invoices, and maintain accurate transaction records.
- **Maintain Reception Area:** Ensure the front desk and waiting area remain clean, organized, and well\-stocked.
- **Administrative Support:** Order office supplies, maintain records, and assist with general administrative tasks.
- **Customer Service:** Respond to inquiries, provide information about services, and resolve minor issues effectively.
- Minimum 2\+ years of relevant experience in a customer\-facing or Receptionist role
- Strong communication skills in English and Hindi
- Confident, presentable, and customer\-focused
- Proficient with basic computer and billing systems knowledge
- Ability to handle multiple tasks efficiently
- Prior experience in wellness, healthcare, or hospitality sector is a plus
Hiring: Front Office Executive / Receptionist
Location: Bandra (West), Mumbai
Experience Required: 2\+ Years
Joining: Immediate Joiner Preferred
Job Types: Full\-time, Permanent
Pay: ₹25,000\.00 \- ₹35,000\.00 per month
Experience
- total work: 2 years (Required)
Work Location: In person