Core Responsibilities1\. Front Office Experience
\- Own end to end front office experience for customers visiting Vianaar Office
\- Create a warm, polished, and premium first impression
\- Greet customers confidently and ensure seamless welcome experience
\- Maintain a calm, composed, and attentive front\-of\-house presence
\- Ensure reception area reflects Vianaar’s design\-led and premium ethos at all times
\- Anticipate customer needs during wait time and coordinate proactively
2\. Customer Visit Orchestration
\- Take complete ownership of customer visits from arrival to departure
\- Manage meeting room scheduling, readiness, and transitions
\- Align with Admin, IT and F\&B teams to ensure seamless experience delivery
\- Ensure all touchpoints (seating, F\&B, meeting readiness) are pre\-planned and executed smoothly
\- Act as the central SPOC for all visiting customers and high profile leadership visitors
3\. Grooming \& Personal Presentation
\- Maintain personal grooming standards and overall polished appearance is maintained at all times
\- Ensure professional attire, positive body language \& pleasing welcoming smile is extended to all visitors
\- Overall demeanor should reflect confidence, warmth, and attention to detail
\- Carry oneself with grace, poise and composure providing a lasting first \& last impression in all customer interactions
4\. Front Office Management \& Upkeep
\- Maintain high standards of cleanliness, organisation, and presentation at the front office
\- Ensure meeting rooms and common areas are always guest\-ready
\- Support in management of basic inventory of front office and hospitality supplies
\- Ensure smooth functioning of reception and customer areas
\- Coordinate with Admin, Vendors, Facilities to ensure office upkeep
5\. Executive Support
\- Provide administrative and coordination support to leadership
\- Assist with scheduling, follow\-ups, and calendar coordination
\- Support MIS tracking, reporting, and basic data management
\- Handle documentation and coordination tasks with accuracy and reliability
\- Bring structure and organisation to day\-to\-day operational requirements
6\. Coordination \& Communication
\- Act as the central communication point between internal teams
\- Ensure timely coordination across CRM, Sales, and Operations
\- Maintain clarity and alignment across all scheduled activities
Ideal Candidate Profile
\- 3\+ years of experience in front office, hospitality, or executive coordination roles
\- Should be open to work on weekends \& in rotational shifts
\- Background in boutique hotels, premium hospitality, or luxury environments preferred
\- Strong organisational and administrative capabilities *(EA\-lite experience will be an added advantage)*
\- Excellent communication skills with a polished, confident presence
\- High attention to detail and ability to multitask seamlessly
\- Proactive mindset with strong service orientation and customer first approach
Pay: Up to ₹30,000\.00 per month
Work Location: In person