Front Office Executive

St. Regis Hotels & Resorts has an opening for a Front Office Executive in Delhi, Delhi. This full-time opportunity is structured as a Call Center Executive, combining traditional front office duties with call center functions to deliver legendary service. You will manage guest arrivals, departures, and inquiries via phone, handling reservations, check-ins, and issue resolution with discretion. Based in Delhi, the position involves working in a call center to support 24/7 guest assistance, requiring adaptability and a polished demeanor. Full-time commitment means coordinating with concierge and housekeeping teams, maintaining guest profiles, and ensuring seamless experiences. Responsibilities include processing payments, updating records, and upholding St. Regis's commitment to excellence through prompt, courteous communication. The role requires strong interpersonal skills, knowledge of hospitality protocols, and the ability to excel in a call center setting while embodying the brand's luxurious standards.