General Manager - Sales

ob Profile

• Formulate and implement monthly, quarterly, and annual sales plans
• Drive the team to achieve set targets in terms of volume, revenue, and profitability
• Foster a performance\-driven and motivated team culture
• Monitor KPIs and ensure consistent performance improvements
• Ensure superior customer experience before, during, and after the sales process
• Address and resolve escalated customer complaints effectively
• Maintain high CSI (Customer Satisfaction Index) scores and customer loyalty
• Ensure availability and proper mix of vehicle stock at all times
• Coordinate with OEMs, Finance, Marketing, and Service departments
• Manage aged inventory efficiently to minimize holding costs