Guest Experience Supervisor

Marriott International at its Bengaluru location (95/2 Margosa Avenue, Job Number: 26069176) is appointing a Guest Experience Supervisor for a full-time, non-management role. The position involves the same operational duties as a guest relations executive: processing check-ins with identity and payment verification, room assignment, key activation, and accurate account setup. Responsibilities include entering Marriott Rewards details, ensuring correct rate coding, documenting exceptions, securing payment prior to issuing keys, and adjusting billing. The supervisor will also compile and review daily reports, logs, and contingency lists, complete cashier and closing procedures, and provide guests with directions and hotel information. Focused on delivering exceptional guest service, the role requires thoroughness in handling front desk and check-in processes in a bustling hotel environment. This is an on-site position with no remote work arrangement.