Marriott International in Goregaon East, Mumbai, seeks a Guest Relations Executive (Job Number: 26069194) for a full-time, non-management position. The core responsibility is processing guest check-ins by verifying identity, confirming payment methods, assigning appropriate rooms, and activating/issuing room keys while setting up accurate guest accounts per their requirements. The executive must enter Marriott Rewards information, ensure rates align with market codes, document any exceptions, and secure payment before key issuance, including billing verification and adjustments. Daily tasks involve compiling and reviewing reports, logs, and contingency lists, completing cashier and closing reports, and supplying guests with directions and property information. This role demands precision and efficiency in front desk operations to ensure a seamless arrival experience for all guests. The position is on-site with no remote work option.
Assistant Training & Human Resources Manager
Marriott International · Remote