Westin Hotels & Resorts invites applications for a Guest Relation Executive in Mumbai, Maharashtra. This full-time role operates as a Call Center Executive, emphasizing exceptional guest service via phone and online platforms aligned with Westin's wellness-focused hospitality. You will manage guest requests, provide accurate information, and resolve concerns efficiently in a fast-paced call center setting. The Mumbai-based position requires handling multiple calls, maintaining detailed records, and collaborating with front office teams to ensure smooth operations. Full-time employment demands flexibility for shift work and a commitment to upholding the brand's standards. Responsibilities include processing reservations, following up on guest issues, and fostering a welcoming atmosphere through clear communication. Ideal candidates possess strong interpersonal skills, patience, and the ability to thrive in a call center environment while supporting Westin's guest relations objectives.