Hospital - Front Office Executive ( IP Operations)

• *Job Description:**
• *Key Responsibilities:**

1\. **Reception \& Customer Service:**

· Greet and welcome clients, visitors, and guests in a professional and friendly manner.

· Answer phone calls, redirect inquiries, and provide information to clients and callers.

· Ensure that visitors sign in and are directed to the appropriate departments or personnel.

2\. **Administrative Support:**

· Coordinate communication between different departments and personnel.

· Handle incoming and outgoing mail, emails, and packages.

· Maintain office supplies and ensure the office is clean and organized.

3\. **Data Entry \& Record Keeping:**

· Maintain accurate records of visitors, meetings, and appointments.

· Input data and manage databases as needed.

· Prepare and maintain reports or documents for management review.

4\. **Coordination \& Communication:**

· Act as the first point of contact for employees and external parties.

· Provide assistance with administrative tasks to support managers and staff.

· Coordinate with other departments to ensure smooth operations and effective communication.

5\. **Event \& Meeting Coordination:**

· Assist in scheduling, organizing, and coordinating meetings and conferences.

· Prepare meeting rooms and ensure necessary equipment is available.

6\. **Handling Inquiries \& Resolving Issues:**

· Address client or visitor queries or concerns promptly and escalate issues when necessary.

· Provide excellent customer service and create a welcoming environment.

• *Required Skills \& Qualifications:**

· Excellent communication and interpersonal skills.

· Strong organizational skills with attention to detail.

· Ability to multitask and prioritize tasks efficiently.

· Proficiency in office software (MS Office Suite, etc.).

· Experience in a receptionist or front office role is preferred.

• *Contact Person Name : Gowtam HR**

• *Contact Number : 7825876000**

Job Types: Full\-time, Permanent

Pay: ₹16,000\.00 \- ₹25,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Application Question(s)

• Do you have hospital front office handling Experience ?
• Work Location \- Kauvery Hospitals \- Alwarpet , Is that ok for You ?
• Current residence location in Chennai ?
• Do you have experience in patient IP billing ?
• Willing to work rotational shift ( Morning \& Afternoon \& Night ) ?

Education

• Bachelor's (Required)

Language

• Will you Speak Tamil \& English ? (Required)

Work Location: In person