*Job Title:** Service Apartment Operations Executive/ Manager
*Job Type:** Full\-Time
*Job Summary:**
We are seeking a detail\-oriented and proactive Service Apartment Operations Executive to manage day\-to\-day operations, ensure guest satisfaction, and maintain high standards of service across all serviced apartments.
*Key Responsibilities:**
Oversee daily operations of service apartments
Manage guest check\-in and check\-out processes
Handle reservations, bookings, and inventory management
Coordinate with housekeeping, maintenance, and security teams
Ensure cleanliness, upkeep, and readiness of apartments
Address guest queries, complaints, and service requests promptly
Maintain records, reports, and occupancy details
Monitor staff performance and ensure adherence to SOPs
Ensure compliance with company policies and safety standards
*Requirements:**
Proven experience in hotel/service apartment operations (preferred)