HR Manager

• *Designation:** HR Manager
• *Company:** AERTICKET
• *Location:** Kochi, Kerala
• *Working Hours:** 9:00 AM – 6:00 PM
• *Employment Type:** Full\-time

About AERTICKET

AERTICKET is one of the world's leading airline ticket consolidators and travel distribution companies, providing innovative travel solutions to airlines, travel agencies, and corporate clients. We are looking for a dynamic and proactive HR Manager to lead and manage the complete Human Resources function for our Kochi office.

Position Overview

We are seeking an experienced and result\-oriented HR Manager to oversee end\-to\-end Human Resource operations, with a strong focus on talent acquisition, employee engagement, HR operations, compliance, and performance management. The ideal candidate should be capable of independently handling the complete employee lifecycle while fostering a positive and high\-performance work culture.

Key Responsibilities1\. Talent Acquisition \& Recruitment

• Manage the complete recruitment lifecycle from manpower planning to onboarding.
• Partner with hiring managers to understand workforce requirements and prepare job descriptions.
• Source candidates through job portals, LinkedIn, employee referrals, social media, consultancies, and headhunting.
• Screen resumes, conduct HR interviews, coordinate technical interviews, and manage the selection process.
• Negotiate salary offers and ensure a seamless candidate experience.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Track recruitment metrics such as time\-to\-hire, cost\-per\-hire, and offer\-to\-joining ratio.

2\. HR Operations

• Handle employee onboarding, orientation, and induction programs.
• Maintain employee records and HR documentation with complete accuracy and confidentiality.
• Manage employee confirmations, probation reviews, transfers, promotions, and exits.
• Oversee attendance, leave management, and employee database management through HRMS.
• Coordinate payroll inputs with the finance/payroll team.
• Prepare HR reports, MIS, and employee\-related documentation.

3\. Employee Relations \& Engagement

• Build a positive work environment that promotes collaboration and employee satisfaction.
• Address employee concerns, grievances, and disciplinary matters professionally.
• Plan and execute employee engagement activities, team\-building initiatives, and recognition programs.
• Conduct regular one\-on\-one discussions and employee feedback sessions.
• Support managers in resolving workplace conflicts.

4\. Performance Management

• Drive the performance appraisal process across departments.
• Assist department heads in setting KPIs and performance objectives.
• Monitor employee performance and recommend development initiatives.
• Identify high\-potential employees and support succession planning.

5\. HR Policies \& Compliance

• Develop, implement, and update HR policies and procedures.
• Ensure compliance with applicable labour laws and statutory regulations.
• Maintain HR documentation and support internal and external audits.
• Ensure adherence to company policies and code of conduct.

6\. Learning \& Development

• Identify training needs through performance evaluations and business requirements.
• Coordinate internal and external learning programs.
• Support employee career development initiatives and continuous learning.

7\. Exit Management

• Conduct exit interviews and analyse feedback to improve employee retention.
• Ensure smooth clearance, handover, and final settlement processes.
• Maintain attrition reports and recommend retention strategies.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• MBA/PGDM in Human Resources is preferred.
• Professional HR certifications will be an added advantage.

Experience

• **5–8 years** of progressive HR experience.
• Minimum **3 years** of experience in an HR Manager or HR Business Partner role.
• Proven experience in handling end\-to\-end recruitment and complete HR operations.
• Experience in the travel, aviation, hospitality, or service industry will be an added advantage.

Required Skills

• Strong knowledge of recruitment strategies and sourcing techniques.
• Excellent understanding of HR operations and employee lifecycle management.
• Good knowledge of Indian labour laws and statutory compliance.
• Experience working with HRMS and MS Office applications.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational and multitasking abilities.
• High level of integrity and confidentiality.
• Problem\-solving and conflict resolution skills.
• Ability to work independently and manage multiple priorities.

Key Competencies

• Leadership and people management
• Strategic thinking
• Decision\-making
• Relationship building
• Stakeholder management
• Time management
• Analytical mindset
• Adaptability and flexibility

What We Offer

• Competitive salary and benefits.
• Opportunity to work with a global travel organization.
• Collaborative and professional work environment.
• Career growth and learning opportunities.
• Employee engagement and recognition programs.

Pay: ₹45,000\.00 \- ₹60,000\.00 per month

Work Location: In person