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Job Description Executive – People \& Operations Role Purpose The Executive – People \& Operations will be responsible for supporting both employee\-related and operational activities across all business locations. The role will act as a key coordination point between employees, store teams, and management to ensure smooth day\-to\-day functioning, adequate staffing, employee engagement, and operational consistency. The ideal candidate should be comfortable handling recruitment, employee administration, store visits, operational coordination, and follow\-ups while working in a fast\-paced and growing environment.

Key Responsibilities Recruitment \& Staffing

● Support hiring requirements across locations.

● Source, screen, and coordinate interviews with candidates.

● Schedule interviews and manage candidate communication.

● Support offer rollout and joining formalities. ● Maintain recruitment trackers and hiring status updates.

● Build and maintain candidate pipelines through job portals, referrals, and other sourcing channels. Employee Lifecycle Management

● Manage onboarding documentation and employee records.

● Maintain employee files and HR documentation.

● Coordinate employee confirmations, transfers, and exit formalities. ● Act as the first point of contact for employee queries and concerns. ● Support employee engagement and communication initiatives. Attendance, Leave \& Rosters ● Maintain employee attendance and leave records. ● Coordinate weekly shift rosters and staffing schedules. ● Ensure adequate staffing coverage across all locations. ● Coordinate with store teams and management regarding manpower requirements. Store Visits \& Audits ● Conduct regular visits to all store/booth locations based on business and staffing requirements. ● Monitor employee attendance, grooming, conduct, and customer interactions. ● Verify adherence to company policies and operational guidelines. ● Identify employee concerns, training requirements, and operational issues. ● Share observations and recommendations with management. Operations Coordination ● Coordinate with store teams to ensure smooth day\-to\-day operations. ● Follow up on operational requirements and support requests. ● Assist in tracking store readiness, supplies, and operational needs. ● Escalate issues impacting employee productivity or store performance. ● Support implementation of operational processes and improvements. Training Coordination ● Coordinate onboarding and operational training for new employees. ● Track training completion and employee readiness. ● Work with trainers, team leads, and management to ensure training effectiveness. ● Maintain training and assessment records. Reporting \& Administration ● Maintain employee, recruitment, attendance, and training trackers. ● Prepare periodic reports for management. ● Ensure employee information and records remain accurate and updated. ● Support documentation required for payroll and compliance processes. Desired Profile ● 3 years of experience in HR, operations coordination, administration, retail, hospitality, or related fields. ● Strong communication and interpersonal skills. ● Comfortable visiting multiple locations and interacting with employees. ● Good organisational and follow\-up skills. ● Ability to manage multiple tasks simultaneously. ● Proficiency in MS Excel, Google Sheets, and basic reporting tools. Success Measures ● Timely closure of hiring requirements. ● Accurate employee records and documentation. ● Effective staffing and roster management. ● Consistent store audit and follow\-up completion. ● Employee responsiveness and issue resolution. ● Timely reporting and coordination across locations. ● Smooth day\-to\-day operational support.

Pay: ₹27,000\.00 \- ₹32,000\.00 per month

Benefits

• Paid sick time

Work Location: In person