HR Team Leader

• *Job Description – HR Team Lead**

• *Company Name:** DBS Mintek Pvt. Ltd.
• *Position:** HR Team Leader
• *Department:** Human Resources
• *Location:** Turbhe, Navi Mumbai / Pune
• *Employment Type:** Full\-Time
• *Experience:** 2–3 Years
• *Industry:** BPO / Customer Service / Telecom

• *Job Summary**

We are looking for a dynamic and result\-oriented HR Team Leader to manage and lead the HR team, with a primary focus on Talent Acquisition, recruitment operations, employee engagement, and HR administration.

The ideal candidate should have strong leadership skills, excellent communication abilities, and experience in managing recruitment teams in a BPO environment. The candidate will be responsible for achieving hiring targets, improving team productivity, and ensuring smooth HR operations.

• *Key Responsibilities**

• *1\. Recruitment \& Talent Acquisition**

· Manage end\-to\-end recruitment for various BPO positions, including Customer Service Executives, Team Leaders, Quality Analysts, Trainers, and Operations Managers.

· Ensure timely closure of open positions as per business requirements.

· Develop and implement effective sourcing strategies through job portals, employee referrals, consultancies, and social media.

· Monitor daily recruitment activities, interview schedules, line\-ups, selections, and joining status.

· Coordinate with Operations and Business Heads to understand manpower requirements.

• *2\. Team Management \& Leadership**

· Lead, guide, and motivate the HR recruitment team to achieve individual and team targets.

· Allocate recruitment requirements among team members and monitor daily performance.

· Conduct regular team meetings and provide performance feedback.

· Track recruiter productivity, conversion ratios, and joining numbers.

· Identify performance gaps and implement corrective action plans.

· Ensure proper coordination and timely reporting from all team members.

• *3\. HR Operations \& Employee Management**

· Manage employee onboarding, documentation, induction, and joining formalities.

· Ensure employee records and HR documentation are maintained accurately.

· Handle employee queries related to HR policies, attendance, leave, and payroll coordination.

· Support employee engagement, retention, and grievance management activities.

· Coordinate with the Operations team for attendance, attrition, and manpower planning.

• *4\. MIS \& Reporting**

· Prepare and maintain daily, weekly, and monthly recruitment MIS.

· Track hiring targets, open positions, interview line\-ups, selections, and actual joinings.

· Prepare dashboards and recruitment performance reports using MS Excel.

· Provide regular updates to management regarding hiring progress and recruitment challenges.

· Maintain accurate records of recruitment costs, sourcing channels, and hiring performance.

• *5\. Policy \& Compliance**

· Ensure HR processes are followed as per company policies.

· Maintain confidentiality of employee and candidate information.

· Ensure timely completion of joining documentation and employee records.

· Support HR audits and compliance\-related activities.

• *Required Skills \& Qualifications**

· Graduate or Postgraduate in HR, Business Administration, or a related field.

· 2–3 years of experience in HR recruitment.

· Strong knowledge of end\-to\-end recruitment and bulk hiring.

· Excellent communication, interpersonal, and leadership skills.

· Good knowledge of MS Excel, recruitment MIS, and job portals such as Naukri, WorkIndia, Apna, and Job Hai.

· Ability to work under pressure and achieve hiring targets.

· Strong problem\-solving and decision\-making abilities.

• *Key Performance Indicators (KPIs)**

· Achievement of daily, weekly, and monthly hiring targets.

· Recruiter productivity and team performance.

· Interview\-to\-selection and selection\-to\-joining conversion ratios.

· Timely closure of manpower requirements.

· Joining ratio and candidate retention.

· Accuracy and timely submission of recruitment MIS.

· Effective team management and employee engagement.

• *Salary \& Benefits**

· Salary: Best in Industry (based on experience and interview performance).

· Incentives based on performance and company policy.

· Growth opportunities within the organization.

• *Thanks \& Regards,**

SR. HR Executive

Sayali Deshmukh

9172895302

hre@dbsmintek.in / hrdbsmintek@gmail.com

Pay: ₹18,000\.00 \- ₹22,000\.00 per month

Work Location: In person