HVAC Service Engineer (Manager Level)

• *Good communications Skills with Mechanical / ITI (Industrial Training Institute) in Air Conditioning with min 8 years in Client, AC Technician team management \& Service and Operations role**

• *Job Responsibilities:\-** Manage a large field AC Technician team .

\- Drive service excellence by ensuring timely resolution of complaints, preventive maintenance adherence, and high customer satisfaction.

\- **Conduct technical training sessions for service staff on VRF, ducted, AHU, and split systems to enhance skill levels.**

• *\- Engage with key clients, handle escalations, and maintain strong long\-term customer relationships.**

\- Collaborate with the procurement and stores teams to ensure the availability of spares and critical materials.

\- Identify and convert retrofit opportunities, work with the sales and estimation teams to close these projects.

\- Ensure accurate billing and timely recovery of payments related to service and retrofit activities.

\- Track and report KPIs for service delivery, revenue, customer feedback, and team performance.

\- Implement and enforce safety and quality compliance across all service jobs.

Pay: ₹55,000\.00 \- ₹80,000\.00 per month

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