\- Drive service excellence by ensuring timely resolution of complaints, preventive maintenance adherence, and high customer satisfaction.
\- **Conduct technical training sessions for service staff on VRF, ducted, AHU, and split systems to enhance skill levels.**
\- Collaborate with the procurement and stores teams to ensure the availability of spares and critical materials.
\- Identify and convert retrofit opportunities, work with the sales and estimation teams to close these projects.
\- Ensure accurate billing and timely recovery of payments related to service and retrofit activities.
\- Track and report KPIs for service delivery, revenue, customer feedback, and team performance.
\- Implement and enforce safety and quality compliance across all service jobs.
Pay: ₹55,000\.00 \- ₹80,000\.00 per month
Work Location: In person