Immigration Manager

Key Responsibilities

• Lead and manage the team of Immigration Counsellors to achieve sales targets and organizational goals.
• Monitor team performance, productivity, and client conversions regularly.
• Guide counsellors in client handling, sales pitching, and conversion management.
• Coordinate with clients regarding Work Visa, Tourist Visa, PR, and Study Visa services.
• Explain immigration programs, visa processes, eligibility criteria, timelines, and documentation requirements professionally.
• Convert leads into successful sales through counselling, follow\-ups, and client relationship management.
• Maintain regular communication with clients through calls, WhatsApp, and email.
• Coordinate with documentation and case processing teams for smooth file handling and submissions.
• Assist clients in collecting and organizing required visa documents.
• Maintain CRM records, daily follow\-up reports, and performance tracking systems.
• Conduct team training sessions and motivate team members for better performance.
• Achieve monthly sales and conversion targets while ensuring excellent customer service.

Requirements

• **Only immigration experience preferred. ( 2 to 5yrs)**
• Prior experience in Immigration, Visa Processing, or related industry preferred.
• Strong knowledge of Work Visa, Tourist Visa, PR, and Study Visa processes and documentation requirements.
• Ability to handle end\-to\-end client coordination and resolve client queries professionally.
• Experience in assisting and coordinating with the Case Processing/Documentation Team for smooth file management and submission.
• Strong communication, leadership, negotiation, and client handling skills.
• Good understanding of sales processes, lead management, and target\-driven work environments.
• Ability to multitask, work under pressure, and manage a team efficiently.
• Proficiency in CRM handling, follow\-up management, and reporting systems.

Pay: ₹30,000\.00 \- ₹50,000\.00 per month

Application Question(s)

• Which countries’ immigration processes have you worked on?
• How many experience do you have in IMMIGRATION INDUSTRY or VISA PROCESSING?

Work Location: In person