Inside Sales Coordinator

• *Key Responsibilities:**

• Handle international customer inquiries related to pumps and pumping systems
• Prepare **techno\-commercial quotations** based on customer requirements
• Understand application details (flow, head, liquid type, etc.) and suggest suitable pump models
• Coordinate with **design / production / quality teams** for technical clarifications
• Process export orders from enquiry to dispatch
• Prepare and manage export documents (PI, Invoice, Packing List, COO, etc.)
• Follow up with customers for order confirmation, payments, and shipment
• Coordinate with freight forwarders and logistics teams
• Track order status and update customers regularly
• Maintain export MIS reports and customer database
• Support in international tenders and RFQs

• *Technical Skills Required:**

• Basic knowledge of **centrifugal pumps, submersible pumps, or industrial pumps**
• Understanding of pump selection parameters (Flow, Head, Efficiency, RPM)
• Ability to read **GA drawings / technical datasheets**
• Knowledge of **Incoterms \& export procedures**
• Experience in ERP systems (SAP / Tally / similar)
• Good working knowledge of MS Excel

• *Soft Skills:**

• Strong English communication (email \& calls with international clients)
• Good coordination \& follow\-up skills
• Attention to detail
• Ability to handle multiple orders simultaneously

• *Qualification:**

• Diploma / BE in Mechanical Engineering (Preferred)

Job Types: Full\-time, Permanent

Pay: ₹25,000\.00 \- ₹30,000\.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Provident Fund

Shift

• Day shift
• Fixed shift

Ability to commute/relocate

• Malumichampatti, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education

• Bachelor's (Preferred)

Experience

• Sales: 3 years (Required)

Work Location: In person