International Business Manager

ob Summary

We are looking for a dynamic and business\-oriented International Business Handling Manager to manage overseas client relationships, develop international business opportunities, and support the expansion of the company's IT products and services into global markets. The candidate will be responsible for identifying international prospects, communicating with overseas clients, coordinating product presentations, managing business negotiations, and ensuring effective client relationship management. The ideal candidate should possess excellent communication, negotiation, and cross\-cultural relationship management skills, along with an understanding of international sales and business operations.

2\. Key Responsibilities

• Identify and develop new business opportunities in international markets for the company's IT products, software solutions, and EdTech services.
• Research overseas markets, industry trends, competitors, and potential customers to identify business expansion opportunities.
• Generate international leads through online research, professional networks, email outreach, LinkedIn, business directories, and other relevant platforms.
• Establish and maintain professional relationships with international clients, distributors, business partners, and institutional customers.
• Communicate with overseas clients through email, phone calls, video conferences, and online meetings.
• Understand client requirements and recommend suitable products, services, and business solutions.
• Prepare business proposals, presentations, quotations, and commercial offers in coordination with management.
• Conduct product demonstrations and explain the company's offerings to international prospects.
• Negotiate pricing, commercial terms, service agreements, and business proposals within the authority granted by management.
• Manage client inquiries, follow\-ups, complaints, and escalations to ensure timely resolution and customer satisfaction.
• Coordinate with internal teams, including Sales, Marketing, Product, Technical Support, and Finance, to ensure smooth client communication and service delivery.
• Monitor the international sales pipeline, track business opportunities, and follow up on pending proposals and negotiations.
• Build long\-term client relationships and identify opportunities for repeat business, upselling, and strategic partnerships.
• Maintain accurate records of international leads, client communications, proposals, agreements, and business transactions.
• Prepare regular reports on international business development activities, client meetings, sales performance, and market opportunities.
• Coordinate with management on international expansion strategies, pricing approaches, and business development plans.
• Ensure that international business activities and client agreements follow applicable company policies and relevant legal requirements.
• Coordinate with Finance, Logistics, or other relevant departments on international payments, documentation, and delivery requirements, where applicable.

3\. Required Skills

• Excellent verbal and written English communication skills.
• Strong international client handling and relationship management abilities.
• Experience in international sales, business development, or account management.
• Excellent negotiation, presentation, and business communication skills.
• Knowledge of international markets, lead generation, and client acquisition.
• Ability to communicate professionally across different time zones and cultures.
• Proficiency in MS Office, CRM tools, email communication, and online meeting platforms.
• Strong follow\-up, coordination, and problem\-solving skills.
• Ability to prepare proposals, quotations, and business reports.
• Knowledge of IT products, software services, SaaS solutions, or EdTech products is an advantage.

4\. Educational Qualification

• MBA in International Business, Marketing, or Business Management is preferred.

5\. Experience

• **Preferred experience:** 3–5 years in international business development, overseas client handling, international sales, or account management.
• Experience working with international clients or overseas markets is preferred.
• Experience in IT products, software services, digital solutions, or EdTech is an added advantage.
• Knowledge of international trade documentation, foreign currency transactions, and export procedures is beneficial where relevant to the role.

• *Role Expectations**

The selected candidate is expected to develop international business opportunities, establish strong overseas client relationships, manage commercial discussions, coordinate internal resources, and contribute to the company's global business growth. The candidate should be proactive, commercially aware, and capable of managing international client communications professionally.

Pay: ₹20,000\.00 \- ₹60,000\.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person