Role: International Call Center Executive (Voice Process)
Domain: US Healthcare (Claims, Enrollment, \& Customer Support)
Location: Hyderabad
Shift: Fixed Night Shifts (Aligning with US Time Zones)
Working Days: 5\-Day Work Week (2 Days Off)
Freshers: ₹21,500 (Take Home)
Experienced: Up to ₹27,000 (Take Home)
Transport: Free 2\-Way Cab Facility provided.
Perks: Comprehensive Health Insurance, PF, and Life Insurance.
Education: Any Graduate / Post Graduate.
Communication: Exceptional English verbal and written skills (B2/C1 level).
Assessment: Ability to clear the Versant test with a score of 62\+.
Skills: Strong analytical thinking, active listening, and basic proficiency in MS Office.
Mindset: Willingness to work in a fast\-paced environment and a commitment to customer satisfaction.
Handle inbound/outbound calls regarding US healthcare claims and member queries.
Investigate and resolve customer issues according to process guidelines.
Maintain high\-quality standards and meet Turnaround Time (TAT) targets.
Ensure compliance with US healthcare regulations like HIPAA.
Job Type: Full\-time
Pay: ₹21,000\.00 \- ₹27,000\.00 per month
Work Location: In person
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