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International customer support

Outpace ConsultingTN, IN21h ago
Full-timevia indeed

Job Description

  • *Customer Support Executive – International Voice Process**
  • *Job Location:** Pallavaram, Chennai, Tamil Nadu
  • *Job Type:** Full\-Time
  • *Experience Required:** Minimum 1 Year
  • *Department:** Customer Support / Operations

Job Description

We are looking for experienced Customer Support Executives with a background in International Voice Process to join our customer service team in Pallavaram, Chennai.

Candidates should have excellent communication skills and experience handling international customer interactions.

Eligibility Criteria

  • Any Graduate / Undergraduate.
  • Minimum 1 year of experience in International Voice Process / Customer Support.
  • Good English communication skills.
  • Experience handling international customer calls.
  • Willingness to work in rotational night shifts.

Salary \& Benefits

  • **Maximum CTC:** Up to ₹4\.25 LPA.
  • Up to 30% hike on last drawn CTC (not exceeding ₹4\.25 LPA).
  • 5 Days Working.
  • 2 Rotational Week\-Offs.
  • Rotational Night Shifts.
  • Both\-Way Cab Facilities.
  • Provident Fund (PF).

Roles \& Responsibilities

  • Handle inbound and outbound international customer calls.
  • Understand customer concerns and provide effective resolutions.
  • Maintain high standards of customer service.
  • Handle customer complaints professionally.
  • Ensure customer satisfaction and follow process guidelines.

Additional Details

  • **Work Location:** Pallavaram, Chennai.
  • **Shift:** Rotational Night Shifts.
  • **Cab Facility:** Both\-Way Cabs Available.
  • **Joining:** Immediate Joiners Preferred.

Interested candidates with relevant International Voice Process experience can apply with their updated resumes.

Pay: ₹18,000\.00 \- ₹26,000\.00 per month

Benefits

  • Provident Fund

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Chennai
Posted
21h ago
Source
Indeed