We are hiring enthusiastic and customer\-oriented candidates for the International Voice Process role. The candidate will interact with international customers through inbound and outbound calls, resolve queries, and deliver excellent customer support with professional communication skills.
Key Responsibilities
Handle inbound and outbound calls with international customers
Provide accurate information and resolve customer queries
Maintain high customer satisfaction during interactions
Follow company guidelines and process standards
Update customer records and call details in the system
Meet daily productivity and quality targets
Escalate complex issues to the concerned department when required