\* Handle incoming customer calls and service requests professionally
\* Coordinate with field engineers and technical support teams for issue resolution
\* Create and maintain service tickets and update call status regularly
\* Follow up with customers regarding pending issues and closures
\* Maintain proper records of calls, complaints, and service reports
\* Ensure timely communication between customers and internal teams
\* Prepare daily MIS and coordination reports
\* Any Graduate / Undergraduate can apply
\* Good communication and coordination skills
\* Basic knowledge of computers and MS Office
\* Ability to handle customer queries professionally
\* Quick learner with a positive attitude
\* Freshers are welcome
\* Good verbal and written communication
\* Team player with multitasking ability
\* Basic understanding of IT support/service processes will be an added advantage
\* Work Location: Ghatkopar, Mumbai
\* Industry: IT Infrastructure / Technical Support
\* Joining: Immediate Joiners Preferred
Pay: From ₹10,000\.00 per month
Work Location: In person
IT Coordinator
Probox infotech Pvt Ltd · MH, IN
IT Coordinator
Probox infotech Pvt Ltd · Thane
IT Coordinator
Probox infotech Pvt Ltd · Navi Mumbai