We are looking for an **IT \- Desktop Support Executive** to provide technical support to employees and ensure smooth working of computer systems, hardware, and software.
*Responsible Offices:**
Madhurawda
Madhavadhara
Gajuwaka
*Key Responsibilities:**
Install, maintain, and troubleshoot computer hardware, software, peripherals, and networking equipment.
Resolve issues related to internet connectivity, printers, scanners, and other office devices.
Identify and fix system errors and technical problems through proper troubleshooting.
Maintain and update records of IT assets and technology inventory.
Ensure smooth functioning of desktops, laptops, and related systems.
Provide timely technical support to employees for daily IT issues.
Escalate complex or unresolved technical problems to senior IT teams or vendors.
Perform regular system checks, updates, and basic maintenance.
*Required Skills \& Qualifications:**
Diploma / Graduate in IT, Computer Science, or related field (Preferred).
Basic knowledge of Windows OS, MS Office, and common software.
Understanding of LAN, internet, and networking basics.