1\) Addressing user tickets regarding hardware, Software, and network related issues.
2\) Helps in installing applications and computer peripherals.
3\) Guide users with simple, step\-by\-step instructions on remote support.
4\) Good communication \& teamwork Skills.
5\) Excellent in problem\-solving and multitasking skills
6\) Customer\-oriented attitude.
7\) Knowledge of MS Office \& Microsoft 365, outlook troubleshooting of 2019, 2016, 2013 etc.
8\) Basic of using active directory, DNS \& DHCP.
9\) Proven work experience as a Desktop Support Engineer/ FMS.
10\) Conduct remote troubleshooting and test alternative pathways until he resolve an issue.
11\) Help create technical documentation and manuals.
12\) Hands\-on experience on Windows, MAC, IOS, Android OS \& Devices.
13\) Working knowledge of office automation products and computer peripherals, like printers, laptops and scanners
14\) Knowledge of network switches, router, firewall, Printers troubleshooting.
15\) Basics configurations, troubleshooting anti\-virus software.
16\) Must have knowledge about the remote support application like Anydesk, team viewer, VNC etc..
Contact HR Suzzaine\-8450924089
Job Types: Full\-time, Permanent
Pay: ₹22,000\.00 \- ₹25,000\.00 per month
Work Location: In person
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