IT Executive

Job Description – IT Executive

• *Company Name:** Flicka Cosmetics Pvt. Ltd.
• *Job Title:** IT Executive
• *Department:** Information Technology (IT)
• *Job Location:** Goregaon East, Mumbai
• *Experience:** 2–4 Years
• *Employment Type:** Full\-Time

Job Summary

We are looking for a skilled and proactive IT Executive to manage the company's day\-to\-day IT operations, maintain computer systems and networks, provide technical support to employees, and ensure the smooth functioning of IT infrastructure. The candidate should have good troubleshooting skills and knowledge of hardware, software, networking, and IT security.

Key Responsibilities1\. IT Support and Troubleshooting

• Provide technical support to employees for hardware, software, and system\-related issues.
• Troubleshoot problems related to desktops, laptops, printers, scanners, and other IT equipment.
• Install, configure, and maintain operating systems and business applications.
• Ensure timely resolution of IT\-related issues to minimize work disruptions.

2\. Hardware and Software Management

• Manage company laptops, desktops, printers, routers, and other IT assets.
• Maintain records of IT equipment, software licenses, warranties, and asset allocation.
• Handle the installation, configuration, and upgrading of hardware and software.
• Coordinate with vendors for IT equipment purchases, repairs, and maintenance.

3\. Network and Internet Management

• Maintain office LAN, Wi\-Fi, routers, switches, and internet connectivity.
• Troubleshoot network and connectivity issues.
• Coordinate with internet service providers and IT vendors for service\-related problems.
• Ensure reliable connectivity for office systems and business applications.

4\. Email and User Account Management

• Create and manage official email accounts and user access, as authorized.
• Support employees with email configuration, password resets, and access\-related issues.
• Manage user permissions and access to company systems.
• Assist with employee onboarding and exit processes by setting up or disabling IT access as authorized by HR and management.

5\. IT Security and Data Backup

• Ensure antivirus protection, system updates, and basic cybersecurity measures.
• Monitor data backup processes and assist in data recovery when required.
• Implement access controls and follow company IT security policies.
• Help protect company data from unauthorized access, malware, and data loss.

6\. Business Applications and Coordination

• Provide technical support for business applications, ERP, CRM, attendance systems, and sales applications, as applicable.
• Coordinate with software vendors and service providers to resolve technical issues.
• Assist employees in using company software and digital tools.
• Support video conferencing, meeting room equipment, and other office technology requirements.

7\. IT Asset and Documentation Management

• Maintain an updated IT asset register and hardware allocation records.
• Track IT complaints, service requests, repairs, and resolutions.
• Prepare reports on IT expenses, assets, and recurring technical issues.
• Ensure proper collection and verification of IT assets during employee separation.

Required Qualifications

• Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
• 2–4 years of experience in IT support or IT administration.
• Practical knowledge of computer hardware, operating systems, networking, and troubleshooting.

Required Skills

• Hardware and software troubleshooting.
• Basic networking, LAN, Wi\-Fi, routers, and switches.
• Windows operating systems and Microsoft Office applications.
• Email administration and user access management.
• Basic cybersecurity, antivirus, and data backup practices.
• Good communication, coordination, and problem\-solving skills.

Working Conditions

• **Work Location:** Goregaon East, Mumbai.
• **Office Timings:** 9:30 AM to 6:30 PM.
• **Working Days:** 6 days a week, with the 2nd and 4th Saturdays off.

Pay: ₹10,000\.00 \- ₹38,000\.00 per month

Benefits

• Paid sick time

Work Location: In person