Pokonut is a fast\-growing consumer brand focused on building innovative products and delivering exceptional customer experiences. We are looking for a hands\-on IT Executive who can ensure smooth day\-to\-day IT operations across the organization.
- Maintain inventory of laptops, desktops, mobile devices, and other IT equipment.
- Manage asset allocation, tracking, servicing, and recovery.
- Coordinate with vendors for procurement, repairs, and warranty claims.
- Software \& User Management*
- Create and manage employee accounts across organizational software and tools.
- Handle onboarding and offboarding of employees from all business applications.
- Manage software licenses and renewals.
- Provide first\-level technical support for hardware, software, email, printer, and network\-related issues.
- Troubleshoot day\-to\-day IT problems and ensure quick resolution.
- Coordinate with external vendors for advanced technical issues when required.
- Ensure proper access controls across company systems.
- Maintain device security, antivirus updates, and data backup practices.
- Support implementation of basic IT policies and compliance requirements.
- Infrastructure Management*
- Monitor office internet connectivity, Wi\-Fi, printers, CCTV, and related IT infrastructure.
- Ensure smooth functioning of office technology systems.
- Documentation \& Reporting*
- Maintain records of IT assets, licenses, warranties, and support tickets.
- Prepare periodic reports on IT inventory and system status.
- Basic understanding of Windows, MacOS, Google Workspace, and Microsoft Office.
- Familiarity with user access management and SaaS tools.
- Good troubleshooting and problem\-solving skills.
- Strong organizational and documentation abilities.
- Ability to coordinate effectively with multiple teams and vendors.
- Graduate in any discipline. Diploma or degree in IT/Computer Science preferred.
- 1\-2 years of experience in IT support, IT administration, or IT operations.
- *What We Are Looking For**
- Ownership mindset.
- Quick learner with a hands\-on approach.
- Process\-oriented and detail\-focused.
- Ability to work in a fast\-paced startup environment.
- As per industry standards and candidate experience
Pay: From ₹25,000\.00 per month
Benefits
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Experience
Work Location: In person