With 2-3 years of experience, the IT Executive will provide comprehensive technical support across the organization. This includes diagnosing and resolving issues related to hardware, software, networks, printers, and SAP for users at all levels. Support will be delivered via tickets, phone, email, and in-person. The role involves installing, configuring, and maintaining desktops, laptops, and peripherals, along with deploying operating systems, business applications, and security updates. You will perform regular software patches and hardware upgrades, escalating complex problems to specialists or vendors as needed. A methodical approach to troubleshooting and a commitment to ensuring system reliability are critical for this position.