IT Software Engineer

Job Summary

Responsible for managing the company's IT infrastructure, coordinating software development activities, resolving software\-related queries, supporting digital transformation, and handling digital marketing, social media advertising and online promotions to enhance the company's brand visibility and business growth.

Key Roles \& Responsibilities

1\. IT Support \& Technical Management

• Provide technical support for computers, laptops, printers, networks and other IT equipment.
• Install, configure and maintain software, applications and operating systems.
• Troubleshoot hardware, software, internet and networking issues.
• Manage email accounts, domain, website hosting and user access.
• Maintain IT assets, data backups and system security.

2\. Software Development \& Coordination

• Coordinate with software developers for the development of company applications and customized software.
• Understand business requirements and communicate them to software development teams.
• Assist in developing and maintaining company software, websites and internal applications.
• Identify software bugs, errors and technical issues and coordinate for timely resolution.
• Handle software\-related queries from employees and management.
• Test new software features and ensure they meet company requirements.
• Suggest improvements and automation in HR, payroll, attendance, billing and other business processes.

3\. Digital Marketing \& Social Media Management

• Manage company social media accounts, including Facebook, Instagram, LinkedIn and YouTube.
• Create and publish promotional posts, advertisements, banners, reels and videos.
• Plan and execute social media marketing campaigns.
• Handle paid advertisements through Meta Ads and Google Ads.
• Promote company services, recruitment activities, achievements and events through digital platforms.
• Develop creative content, captions and marketing materials.
• Monitor social media engagement, leads and campaign performance.
• Improve the company's online presence and brand visibility.

4\. Website \& Online Promotion

• Maintain and update the company's official website.
• Coordinate website development, SEO and Google Business Profile updates.
• Manage online enquiries and digital leads.
• Monitor website traffic and prepare monthly digital marketing reports.
• Explore new digital platforms and marketing opportunities for business growth.

Required Qualification \& Skills

• Graduate / Diploma in IT, Computer Science, Computer Applications or Digital Marketing.
• 2–4 years of relevant experience.
• Knowledge of MS Office, IT troubleshooting and basic networking.
• Understanding of software development processes and database management.
• Knowledge of website development and maintenance.
• Experience with Facebook, Instagram, LinkedIn and YouTube.
• Knowledge of Meta Ads, Google Ads and SEO.
• Skills in Canva, Photoshop or other graphic designing tools.
• Video editing and creative content development skills.
• Good communication, coordination and problem\-solving abilities.

Key Performance Indicators (KPIs)

• Timely resolution of IT and software\-related issues.
• Successful coordination and implementation of software improvements.
• Regular social media posting and campaign execution.
• Growth in social media reach, engagement and enquiries.
• Timely website updates and online lead generation.
• Effective IT support to all departments.

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Benefits

• Cell phone reimbursement
• Provident Fund

Work Location: In person