The IT & Systems Executive at festalevents llp, located in Rajasthan, India, serves as the primary technology support resource for the organization. This role ensures the smooth functioning of all websites, software platforms, digital tools, communication systems, and IT infrastructure across departments. Key duties include managing and updating company websites, providing basic web development support, and coordinating with external developers for advanced technical needs. The executive troubleshoots and manages software platforms and digital tools, assists teams in onboarding and effectively using new software solutions, acts as the first point of contact for internal IT issues, supports the implementation and management of email marketing tools and automation platforms, and assists with CRM integrations and lead management systems to enhance operational efficiency.