This is a full-time, entry-level Customer Service Executive role within the Customer Service Operations department at Tata Communications, located in Chennai, Tamil Nadu. The incumbent will be responsible for managing incoming customer communications, troubleshooting basic issues, and providing accurate information. Key duties include responding to customer queries via phone or other channels, documenting interactions, and escalating complex matters as necessary. The position requires good interpersonal skills, the ability to follow procedures, and a dedication to delivering reliable customer support.