Jr Customer Service Executive - Provisioning & Configuration

Tata Communications is hiring a Junior Customer Service Executive for Provisioning and Configuration in the Pune Division, Maharashtra, India. This full-time entry-level role focuses on the setup and activation of customer services. Tasks include accurately configuring network elements, processing service orders, and validating configurations to meet customer specifications. The executive will follow established procedures, use provisioning tools, and escalate any discrepancies. Attention to accuracy and adherence to timelines are vital. The position suits individuals beginning their careers in telecom, offering hands-on experience with technical systems. Required skills include basic technical aptitude, diligence, and the ability to follow instructions meticulously. Good communication skills are needed for internal coordination. A graduate in engineering, computer science, or a related field is desirable. This role provides foundational training and a pathway to grow within the network operations domain.