Jr Customer Service Executive - Provisioning & Configuration

Tata Communications is hiring a Junior Customer Service Executive for Provisioning & Configuration in Chennai, Tamil Nadu. This full-time, entry-level role is perfect for individuals starting their career in customer support within a technical environment. The position focuses on assisting with the initial setup, activation, and basic configuration of services as per customer requirements. Core duties involve processing service orders accurately, updating system records, and providing first-line support to resolve simple provisioning queries. The successful candidate will work closely with senior engineers and operations staff, learning the intricacies of service delivery. Requirements include a foundational understanding of telecommunications or IT services, Proficiency with computer systems, strong attention to detail, and a willingness to learn. Effective communication and the ability to follow procedures precisely are essential for success in this role.