In the role of Junior Engineer (Technical Support) at CORETECH INFOSYSTEMS, you will deliver essential technical assistance for various web and IT initiatives, primarily supporting clients on WordPress-based platforms and other custom tools. A thorough understanding of WordPress sites, themes, and plugin configuration is necessary to diagnose and resolve issues related to functionality, performance, and system integration. Strong problem-solving abilities are crucial, along with the skill to manage multiple technical tasks and adapt to varied project scopes. This includes handling bulk operations such as mass account creation, system setup, and technical data management. You must address client concerns efficiently, ensuring seamless platform operation while maintaining high technical standards. Based in Kerala, this position offers growth in a dynamic IT setting, demanding a proactive approach and resilience under pressure to support diverse client needs effectively.